100% of participants applied the training on the job
The "Leader of open dialogue" program for Polpharma Santo: 117 managers, 3 countries, 12 weeks — and a result you can see in the numbers, not in a "watched it" report.
What the program was
Polpharma Santo is a pharmaceutical company with managers in three countries. The goal: build leadership skills — feedback, hard conversations, a coaching style — without pulling people off the job.
ibirAi ran daily micro-lessons, team challenges, and an AI avatar right inside the messenger. 12 weeks, from June 16 to September 19, 2025.
Results in numbers
Every figure comes from the program's final report.
engagement at the start
reached the finish
applied it at work
noted a change in behavior
AI avatar rating
What changed in behavior
- Shorter meetings — managers held the timing harder
- More questions instead of orders — a coaching style
- Hard-talk skills for difficult conversations
- Feedback via the SBI method — the most requested topic
- Better self-organization: planning and priorities
How it worked
Daily micro-lessons
60+ short lessons right in the messenger — learning became a habit, not a one-off training.
Team challenges
10 challenges across the program — engagement through the team and accountability to each other.
AI avatar
A personal AI mentor guided each participant through the program. Average rating — 8.38/10.
An honest curve, not a glossy one
We don't hide the drop-off. By mid-program weekly engagement falls by roughly half — people don't quit at the entrance, they go quiet in the middle. What matters is how many reached the finish and applied it at work.
95.8% and 50%+ are the share active in a given week; 80%+ is the share that reached the end of the program. Those are different denominators, and we show both so the curve can be read honestly.
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